Tuesday-Saturday 5pm - 2am

Shipping

FREE shipping offered on domestic orders over $99 to the contiguous 48 states
Flat-rate shipping offered on domestic orders under $99 to the contiguous 48 states
International shipping rates are calculated and displayed at checkout
Shipping costs are non-refundable
Customers can file a claim for a lost package up to 90 days after shipping date
The Flower Shop is not liable for customer error (i.e. inputting an incorrect shipping address)

Returns

We accept returns up to 30 days after an order was fulfilled
Sale items cannot be returned
We do not accept returns for orders delivered outside of the United States
Products marked as final sale cannot be returned
Products must be unused, unworn, unwashed and in the same condition and packaging that they were received
Customer is responsible for paying $10 flat-rate return shipping/re-stock fee
Shipping costs are non-refundable

Refunds

If a refund is approved, a credit will be applied to the original payment method within 7-10 business days
Due to varying bank policies, additional time may be required to process the transaction
Credits may not show up until the next billing cycle